Last updated: [21 May 2024]
Thank you for shopping at Music Maniac. We value your satisfaction and aim to provide high-quality musical instruments and accessories. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
1.1. Eligibility
You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and accompanied by the receipt or proof of purchase.1.2. Non-returnable Items
Certain types of items cannot be returned, including:
- Used items
- Gift cards
- Downloadable software products
- Items that have been used or altered
- Perishable goods
1.3. Return Process
To initiate a return, please contact us at musicmaniacindia@gmail.com with your order number and details about the product you wish to return. We will respond with instructions on how to return your items. You are responsible for the cost of return shipping.
2.1. Refund Process
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. The refund may take 3 days to reflect in your account, depending on your card issuer’s policies.
2.2. Partial Refunds
In certain situations, only partial refunds are granted:
- Items with obvious signs of use
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error
- Any item that is returned more than 7 days after delivery
3. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at musicmaniacindia@gmail.com
4. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at:
Music Maniac- Email : musicmaniacindia@gmail.com
- Phone : 8000 650 737
- Address : F-6, Sivanta Avenue, Beside Ilaj Flats, Near Maninagar Crossing, Maninagar East, Ahmedabad – 380 008, Gujarat, IN
- Website : www.music-maniac.co.in